Users without proper license show up as enabled users in Dynamics 365 CE – Revisited

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Here’s an update of the first blog post I wrote for this blog: Users without proper license show up as enabled users in Dynamics 365 CE. Users with licenses other than Dynamics 365 might show up as enabled users in your Dynamics 365 environments because of the addition of the Common Data Service “app” (service plan) to the Office 365 Enterprise licenses. This is part of the Microsoft 365 roadmap to offer Office 365 user view to Project and Roadmap.

And this is also the case for the Microsoft Power Automate Free license, like I mentioned in my first blog post.

To prevent users to show up as enabled users in your Dynamics 365 environments you should use a security group to Control user access to environments: security groups and licenses.

2 comments

  1. Hi there,

    This is really useful, so thank you. I am looking at the Enabled Users view in Dynamics currently as we too have the problem of unexpected users, but in our case it is system or security users (not sure which) that all start with the # symbol. We have over 60 of them in our environment, and I have no idea if they should be there or not. Could these users also be coming in inadvertently from other non-Dynamics services do you think?

    1. Hi Paul,
      Yep, these are system accounts / application users. We’ve got 80 of them in our D365-environments đŸ˜‰
      You could modify the “legacy” view of Enabled Users by excluding the users with Access Mode = Non-interactive.

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